Titre du poste
Directeur des opérations du groupe
Localisation
PREM Hospitality UK
Sous la responsabilité de
Chef de l'exploitation
Le rôle
We are seeking an experienced hospitality professional to join us as Group Operations Manager of PREM Hospitality for PREM Group UK. This senior leadership role is an exciting opportunity to join one of Europe’s leading hotel management companies, operating hotels and serviced apartments throughout the UK, Ireland, Belgium and the Netherlands. With 9 superbly located Premier Suites sites and the beautiful Leopold Hotel, Sheffield, the UK portfolio is as exciting and diverse as the role we are recruiting for! This role can be office based in Liverpool, or can be hybrid with the successful candidate being able to work from home and from any of our sites located around the UK.
Les tâches et responsabilités comprennent
- Lead and manage the operational aspects of multiple properties within the UK portfolio
- Together with the Regional CEO, develop and implement strategies to optimize operational efficiency and guest satisfaction
- Support the General Managers in achieving business objectives for their properties
- Analyze financial and operational reports to identify areas for improvement
- Foster a culture of exceptional customer service and operational excellence
- Support the General Managers and team members to learn and develop in their roles
- Ensure compliance with company policies, industry regulations, and health/safety standards
Le candidat retenu devra avoir :
- Minimum of 8 years in senior operational roles within the hospitality industry
- Strong experience in health and safety management
- Excellent facility management skills
- Proven track record of successfully leading and supporting multiple teams
- Strong strategic thinking and problem-solving abilities
- Excellent interpersonal and communication skills
- Comfortable working in a fast-paced, evolving environment
- Demonstrated success in achieving and exceeding operational targets
- In-depth understanding of hospitality industry trends and practices
- Bachelor’s degree in Hospitality Management or related field is desirable
- Most importantly: We seek a Group Operations
- Manager who is dedicated to supporting a positive working culture where listening, respect and a positive attitude are part of our company character!
Pourquoi travailler avec nous ?
Nous sommes une équipe de professionnels talentueux qui travaillent bien ensemble et avec qui il est agréable de travailler. Nous voulons que vous soyez heureux et que vous preniez plaisir à venir travailler avec nous en apportant à chaque individu le soutien et la formation nécessaires.
Ce ne sont là que quelques-uns des avantages de travailler avec nous :
- Opportunity to be part of a highly successful international hospitality group
- Competitive salary and benefits package
- Room for professional growth and career advancement
- Collaborative and supportive work environment
- Excellent environnement de travail
- Les amis et la famille séjournent dans des établissements spécialisés
- Prix de reconnaissance des employés
- Programme et événements RSE de l'entreprise
- Excellents tarifs pour le personnel des hôtels en Irlande, au Royaume-Uni et en Europe continentale.
- Programme d'assistance aux employés
